Your service lane,
on autopilot.
Inspections, customer videos, approvals, warranty stories and follow-ups, written and sent while your techs keep working.
Works with the systems your store already runs on
In pilot today with service departments across six brands
Results from our pilot dealerships
+2
more cars serviced per technician, every day
100%
multi-point inspection completion
34.5%↑
increase in service revenue
90%
fewer warranty claims denied for documentation
Your techs spend 15 minutes typing up every inspection.
Your customers decline work they can’t see.
Your advisors chase approvals through calls, texts and voicemails that go unanswered.
Your warranty claims come back over one missing line.
Your best tech’s work sells. Your junior tech’s doesn’t.
Your technicians should be fixing cars, not typing, filming and selling.
Every skipped inspection is a repair you never sold. Every denied claim is labor you already paid for. Torque makes every repair order come out like your best tech did it.
This is Torque.
A 100-gram headset your technicians wear. It sees and hears the job exactly as they do.
- 100 gramsLight enough to wear all day
- 8-hour batteryA full service shift per charge
- Hands freeNo phone to pull out or hold
- Adjustable strapRests securely and comfortably
Three steps.
Key drop to key handoff.
The headset captures the work. Agents do everything after it, without anyone at your shop lifting a finger.
-
Step one
Your tech puts it on and works.
No phone to pull out. Nothing to hold, nothing to retake, nothing to explain.
-
Step two
The paperwork writes itself.
Every reading lands on the inspection, on every car. If the job is a warranty repair, the claim story comes out with it.
Multi-Point InspectionRO 48213 · 10:42 AMTire pressureSet to specTread wear, passenger rear3/32 · ReplaceBrake padsWithin specCabin air filterClogged · Replace -
Step three
The customer sees it and says yes.
Their own tech’s walkthrough, one tap to approve, and the yes lands on the repair order.
Sent to Sarah10:48 AM
Your walkthrough from Mike. Recommended today: cabin air filter, $49, and passenger rear tire, $189.
Approved & paid · 10:52 AM$238.00
RO 48213: keys at 9:52 AM, approved and paid at 10:52 AM. Nobody typed a word.Advisors stay in control. Agents handle the follow-through.
“Give me ten minutes. I still have to type up the MPI.”
The inspection fills itself.
Every recommendation found, on every car. Your tech talks through the inspection and every value lands on the MPI, as complete as your best tech’s.
100% inspection completion across our pilot dealerships
Inspections
“I’ll think about it.”
Seen. Approved. Paid.
More yeses on the work you recommend. Every customer gets your best tech’s video by text and approves in one tap. No reply? Torque calls, like your best advisor would.
34.5%↑ service revenue across our pilot dealerships
Customers
“Warranty kicked it back.”
Warranty stories that get paid.
Claims paid the first time. Your tech talks through the repair and Torque writes the story to one standard, whoever did it.
90% fewer claims denied for documentation
WarrantyThat’s one repair order.
Now picture every bay.
Set these to your shop and see what the paperwork costs you in a year.
Your shop loses $0 a year
Typing up the MPI
Your tech walks to the terminal and types every reading.
Filming the customer video
Pull out the phone, wipe the hands, film, retake, send.
Writing the warranty story
Complaint, cause and correction, typed from memory. Then the ones that come back get written again.
Starting values: NADA Data 2025 average dealership (16 technicians, about 4 repair orders per tech per day, about 1 in 5 repair orders warranty), $16 an hour technician pay from a current dealership listing, a door rate below NADA’s $186 average, and 22 working days a month. About 30% of warranty claims fail on first submission for incomplete documentation (Atheer). Minutes per task are typical ranges: set them to your shop.
Questions service managers
ask us first.
Does Torque replace our MPI tool, or work alongside it?
Alongside it. Torque fills in the inspection template you already use and writes it to the repair order in your DMS, so your advisors keep working in the screens they know.
Will my techs actually wear it?
It weighs 100 grams and lasts a full 8-hour shift. Your techs work the way they do today and say the readings out loud. No typing, no phone to pull out, nothing to hold.
What does it record, and who can see it?
The headset records the job your tech is working on. The footage and records belong to your shop, stay tied to your repair orders, and only go to a customer when you send them. Read our privacy policy.
How long until we’re live?
Days, not quarters. We ship the headsets charged and paired, connect your DMS and inspection template, and run a short onboarding session for each tech and advisor.
How is Torque priced?
Pricing depends on the number of bays and the agents you turn on. Book a demo and we’ll put together a quote built around your shop.
See Torque in your bay.
A 20-minute walkthrough built around your shop’s repair orders, not a slideshow.