Live in days. Not quarters.
No rip-and-replace. Torque connects to the DMS your store already runs on, so inspections, approvals and warranty stories land on the repair order.
Integrates with
1
We ship the headsets.
Charged, paired and ready for your technicians on day one.
- Paired to your shop account
- Ready to wear out of the box
- No IT setup required
2
We connect your shop.
Torque is configured around the way your service department already runs.
- Your DMS, repair orders and inspection template
- Your business texting number
- Warranty requirements for your OEMs
3
Your team goes live.
A short onboarding session per technician and advisor. Torque handles the rest.
- Technicians work as they do today
- Advisors review and approve
- Dedicated support through rollout
Quantify the opportunity
in your service lane.
Plug in your own numbers. Even conservative ones add up fast.
Added service revenue per year
$0
From recommendations customers can see and approve.
Technician hours back per month
0
Worth $0 a year in billable time.
Starting values match the estimate on our home page: the NADA Data 2025 average dealership (16 technicians, about 4 repair orders per tech per day) and 25 tech minutes per repair order on typing, filming and warranty stories. Your results depend on your shop, your mix and your team.
Built for every role
in the service department.
Service director
Higher RO value. Full visibility.
See every inspection, recommendation and approval across every bay, in one place, and stop depending on who’s on shift.
- The same quality from every tech and advisor
- Approval rates tracked by advisor and bay
Technician
Focused on repairs, not paperwork.
Technicians do the work. Torque completes the forms, the evidence and the story, so a junior tech’s paperwork reads like your best tech’s.
- No typing or tapping. They just talk through the job
- More time on billable work
Service advisor
Fewer calls. Higher approval rates.
Agents make the calls with your best advisor’s playbook, so approvals don’t depend on who’s at the counter and advisors can focus on the customer in front of them.
- Status updates sent automatically
- Approvals written straight to the RO
Warranty admin
Claims that are right the first time.
Complete stories with evidence attached, ready for the OEM.
- Formatted to each OEM’s requirements
- Video evidence on every claim
Questions, answered.
Do my technicians have to change how they work?
No. They put the headset on and work exactly as they do today. Torque handles the typing, the photos and the paperwork.
Does Torque work with my DMS?
Yes. Torque integrates with the major dealer management systems listed above and fits into your existing repair order flow.
Will customers actually get calls from an AI?
Only when you want them to. You choose which calls agents make (approvals, status updates, follow-ups) and every call is recorded, transcribed and logged on the RO for your team.
What about noisy shops and bad lighting?
Torque is designed for the service bay, not the office. It is built to capture clear, usable footage under the lift, in the engine bay and at the wheel.
Who owns the video and customer data?
You do. Footage and records belong to your shop, stay tied to your repair orders, and are only shared with customers when you send them.
How is Torque priced?
Pricing depends on the number of bays and the agents you turn on. Book a demo and we’ll put together a quote built around your shop.
See Torque in your bay.
A 20-minute walkthrough built around your shop’s repair orders, not a slideshow.